ZeroWeb - Terms of Serivce / Customer Agreement

This Agreement describes the terms and conditions between you ("the Customer" or "the Client") and ZeroWeb ("Us" or "We") applicable to the services provided by ZeroWeb. Please read the rules contained in this Agreement carefully. You acknowledge that you have received, read, understand and agree to be bound by all of the terms and conditions set forth on each of the 2 pages of this Agreement. Your use of the services provided by ZeroWeb will constitute your agreement to comply with these rules. If you cannot agree with these rules, please do not sign this document. These rules may be modified by ZeroWeb, or any ZeroWeb employee, from time to time. Continued use of the services provided by ZeroWeb, by you will constitute your acceptance of any changes or revisions to this Agreement.

Minimum Service Commitment. All ZeroWeb service plans require a minimum service term ("Minimum Service Term"). Please check your applicable service plan for the length of your Minimum Service Term. If you terminate service prior to the expiration of the Minimum Service Term, you will owe (and your credit card, debit card, or bank account may be charged) the Termination Fee as described below.

Term and Renewal. The term of this Agreement commences on the date your Service is activated and continues for the duration of the Minimum Service Term unless terminated earlier by you or ZeroWeb in accordance with this Agreement. After the Minimum Service Term expires, the term of this Agreement will automatically renew on a month-to-month basis until terminated by you or ZeroWeb in accordance with this Agreement.

Termination Fees. If you cancel the Service before completion of the Minimum Service Term, you will be charged a Termination Fee equal to the number of months left in your Minimum Service Term multiplied by your base monthly fee.

Terms and Conditions

  1. The Services.
    1. Description. The Service consists of a company-owned, server based, web hosting and design service as further described in this Agreement. Service is available to anyone in the U.S.
    2. Timeframes. Timeframes for set-up, if any, are not guaranteed and may vary depending on the types of services requested and other factors.
    3. Compliance with Laws. You agree to comply with all applicable laws, rules, and regulations in connection with our services, your use of our services, and this Agreement.
  2. Artwork.
    1. Definition of Artwork. "Artwork" can be defined as, but not limited to, photographs (or other visual representations, including logos), colors, and/or text.
    2. Copyrighted Art. It is your responsibility to ensure compliance with any and all applicable conditions and restrictions on copyrighted artwork* provided by you for use in any artwork* provided by ZeroWeb. You are solely responsible for any fines or similar charges, due to violation of any applicable copyright requirements.
    3. Revisions of Artwork. Customer agrees to one free revision. A revision consists of a total redesign of your web site. Any revisions there after will be a cost of $55 per hour.
  3. Fees and Payment.
    1. Cost of Services.
      1. Cost. You agree to pay the amount set forth and described in your invoice.
    2. Billing and Charges. You agree to pay any and all charges in accordance with the provisions stated in section 3.1 (Cost of Services) of this document. You agree to pay all applicable taxes related to your use of the services provided to you by ZeroWeb. Information on charges and surcharges (if any) that are to be paid to us and are incurred to you are stated in section 3.1 (Cost of Services) of this document. You agree that this is sufficient notice for all purposes as to charges incurred and paid or to be paid to us. You understand and agree that you will not receive a paper statement in the mail for our services. ZeroWeb reserves the right to correct and charge under-billed amounts, listed in section 3.1 (Cost of Services) for a period of 90 days after receiving your payment.
    3. Late Payment. If your payment is not received by us at the times stated in section 3.1 (Cost of Services), ZeroWeb has the right to terminate your account, regardless of previous payments made by you.
    4. Disputes and Partial Payments. If you think a charge is incorrect or you need more information, you should contact our help desk. Our help desk can be contacted at support@zwhost.net. ZeroWeb will not pay you interest on any overcharged amounts later refunded or credited to you. We may, but are not required to, accept partial payments from you. If partial payments are made, they will be applied to amounts owed by you.
  4. Permitted Use and Restrictions on Use of Artwork.
    1. Restrictions on Use of Artwork. You understand that all artwork* created or modified by ZeroWeb is property of ZeroWeb. You understand that if you provide artwork* for use in a project it becomes property of ZeroWeb.
    2. Prohibition of Resale or Reuse. Reselling or reusing or otherwise making artwork* created by ZeroWeb available to anyone, in whole or in part, directly or indirectly, or on a bundled or unbundled basis is prohibited, without the expressed written permission of ZeroWeb.

*See section 2.1 (Definition of Artwork)


End of Customer Agreement